Compliance

Policies & Compliance Library

Every governance document that underpins how NETREX INC contracts, delivers and protects data across the countries where NETREX is registered.

Governance

Information Security Policy

How NETREX INC protects client systems, source code and data across all nine operating regions.

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Inclusion

Accessibility Statement

Our commitment to WCAG 2.2 Level AA conformance across netrexinc.com and the products we build.

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Privacy

Cookie Policy

What cookies netrexinc.com sets, why we set them, and how you can control them.

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Compliance

GDPR & Data Processing

Our role as processor, the safeguards we apply to international transfers, and your rights as a data subject.

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Transparency

Sub-processor Register

The categories of vendors that may process client data on our behalf.

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Delivery

Service Level Agreement

Standard availability targets, support hours and response commitments for managed engagements.

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Usage

Acceptable Use Policy

Activities that are prohibited on systems built, hosted or operated by NETREX INC.

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Ethics

Anti-Bribery & Anti-Corruption

Zero tolerance for bribery, facilitation payments and improper influence in any market.

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Human Rights

Modern Slavery Statement

Steps taken to ensure slavery and human trafficking do not occur in our business or supply chain.

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Culture

Business Code of Conduct

The standards every NETREX employee, contractor and supplier is expected to uphold.

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Quality

Quality Management Policy

How we plan, verify and continuously improve delivery quality on every engagement.

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Sustainability

Environmental Policy

Reducing the carbon intensity of the software we build and the offices we run.

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Governance

Whistleblower Policy

A protected channel for raising concerns about wrongdoing without fear of retaliation.

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Commercial

Refund & Cancellation Policy

How deposits, milestones and retainers are handled if an engagement changes or ends.

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