Legal

    Privacy Policy

    Last updated: March 2026

    Introduction

    NETREX INC ("we", "us", "our") operates through its global entities including NETREX FZCO (UAE), NETREX LTD (UK), NETREX LLC (USA), NETREX PTY LTD (Australia), Netrex UG (Germany), Netrex Pte. Ltd. (Singapore), and Netrex Est. (Saudi Arabia). This Privacy Policy explains how we collect, use, and protect your personal information when you visit netrexinc.com or use our services.

    Information We Collect

    We collect information you provide directly, such as your name, email address, phone number, company name, and project details when you fill out our contact form or request a consultation. We also automatically collect usage data including IP address, browser type, device information, pages visited, and referral source through analytics tools.

    How We Use Your Information

    We use your information to: respond to inquiries and provide our services; send project updates and communications; improve our website and user experience; analyze traffic and optimize marketing efforts; comply with legal obligations across all jurisdictions we operate in. We never sell your personal data to third parties.

    Data Security

    We implement industry-standard security measures including SSL/TLS encryption, secure cloud infrastructure, access controls, and regular security audits to protect your personal information. Our data handling practices comply with GDPR (EU/UK), CCPA (USA), APP (Australia), and PDPA (Singapore) requirements.

    Cookies & Tracking

    Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand visitor behavior. We use Google Analytics for traffic analysis. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

    Third-Party Services

    We use trusted third-party services including Google Analytics, Google Maps, and cloud hosting providers. These services may collect data according to their own privacy policies. We ensure all third-party processors maintain adequate data protection standards.

    International Data Transfers

    As a global company operating in 6 countries, your data may be transferred between our offices. We ensure all transfers comply with applicable data protection laws and implement appropriate safeguards including standard contractual clauses where required.

    Your Rights

    Depending on your jurisdiction, you have the right to: access, correct, or delete your personal data; object to or restrict processing; data portability; withdraw consent at any time; lodge a complaint with your local data protection authority. To exercise any of these rights, contact us at info@netrexinc.com.

    Data Retention

    We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 24 months. Client project data is retained for the duration of the business relationship plus any legally required retention period.

    Contact Us

    If you have questions about this privacy policy or our data practices, please contact our Data Protection team at info@netrexinc.com or write to: NETREX FZCO, Office 523, Block-C, Building 9W, Dubai Airport Free Zone, UAE.

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